Web App Uploads and Metrics Issue

Incident Report for Pinata

Resolved

This incident has been resolved.
Posted Sep 03, 2023 - 22:30 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 03, 2023 - 22:30 UTC

Monitoring

We have implemented a fix that is working, web app operations are back. We are monitoring.
Posted Sep 03, 2023 - 22:29 UTC

Identified

We are currently investigating an issue with the web app that is preventing uploads from the web app because it thinks the user is over their limit. The API, Dedicated Gateways, and Public Gateway are currently working as expected right now. It is only the web app which has been affected.
Posted Sep 03, 2023 - 22:10 UTC
This incident affected: Web App.